Rotota Bookings and Cancellation Policy 

The Bookings and Cancellation policy is reviewed every year by the committee and published on our website.  The policy is for both members and non-members.   The policy applies from Labour weekend to Easter (inclusive) and for AGM weekend ie times of greatest demand for the accommodation and may be applied for other times as required.

Bookings

• a booking is confirmed only when full payment has been made - payments need to go to our account 03-0415-0308656-25
• payment should be made at least 7 days before date of arrival 
• cash is accepted if short notice (this is by our previous agreement)
• group bookings and specific site requests (for those camping) must be paid for to be confirmed
• if a booking has not been made it is the luck on the day as to availability, and the site may be allocated by the caretaker
• overseas visitors please contact us and we can arrange payments directly with you.
• future bookings may be accepted up to a year ahead at the current fee; if the payment is made at least a month before arrival

Refunds

• if a cabin or caravan booking is cancelled 2 weeks before arrival a refund is made in full
• if a cabin or caravan booking is cancelled 7 days prior to arrival a one night fee is withheld
• if a campsite is cancelled a full refund is made
• once on-site, a request to shorten a multi-day booking is not unreasonably refused and balance may refunded at the discretion of the club.
• refunds are made by the Treasurer into a bank account as soon as can be reasonably arranged